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TrustpilotExcellent
229,858 reviews

Delayed or canceled flight?
Get up to £520!

You've got rights when your flight's disrupted. We enforce them and handle everything so you get paid.

or fast check with your boarding pass

FREE COMPENSATION CHECK
FAST & RISK-FREE
HIGHEST SUCCESS RATE

AirHelp is number 1 worldwide

World Future Awards 2025 winner

World Future Awards 2025 winner

12+ years in business

12+ years in business

28 million customers helped

28 million customers helped

Experts in passenger rights

Experts in passenger rights

Quick claiming process

Quick claiming process

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Flight Compensation

How much can you get?

The amount of compensation you’re entitled to by law depends on the distance of your flight.

£5203,500 km or more
airplane
1,500 km3,500 kmmore
flight issues

Types of flight disruptions

We’re experts in all flight disruptions and all global regulations, and we’ll endeavour to get you the compensation you’re owed.

Flight delays

If you were delayed over 3 hours, check if we can get you up to £520 compensation.

Flight delays

1 in 4 flights is delayed

Flight cancellations

If your flight was canceled fewer than 14 days before departure, you might be owed up to £520.

Flight cancellations

28M+ flights were canceled last year

Missed connections

If you missed a connection and arrived 3+ hours late, you could get up to £520.

Missed connections

43M+ passengers miss connections every year

Other

We help you understand your rights during flight disruptions like denied boarding and strikes.

Other

38M+ passengers were eligible for compensation last year

How it works

Your 3 steps to compensation

Getting flight compensation has never been easier. AirHelp takes care of the hard work and you get paid without the hassle.

1

Claim in 2 minutes

We make sure everything's quick and easy, and that your data's safe.

Claim in 2 minutes

2

We handle everything

We'll build a strong case and negotiate with the airline, so you don't have to.

We handle everything

3

You win compensation

The airline pays us and we make a transfer straight to your account.

You win compensation
our fee

our fee

We’re fair and transparent

We believe in earning our share by delivering results. Our standard 35% fee includes VAT and comes directly from the compensation we secure for you, and never out of your pocket.

More on our fee →
What else we offer

Peace of mind every time you fly

AirHelp+ insurance

Future flight protection made easy

AirHelp+

AirHelp+ gets you up to €400 in fast insurance payouts, lounge access, and zero fees airline compensation on top.

12 million passengers have chosen to fly with AirHelp+

Download our app

The app you need when you fly

AirHelp App

Track flights free in real-time, receive alerts when you’re owed compensation, and add protection. Effortlessly.

Scan to get our free app

testimonials

Our customers love us

See all customer reviews on
Trustpilot
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We've helped 3 million passengers get paid compensation

leaves4.5/5leaves

Trustpilot 4.5/5 based on 229,858 reviews

"The whole process was easy and efficient, I wasn't expecting much but they exceeded expectation. I have never had such a easy and favorable experience with any company."

Vikash Chand

17 hours ago

"The whole process it is very smooth; just a few information to be provided; also, I received the recompensation very fast in my bank account."

Carolina Sosa

18 hours ago

"After my missed flight connection due to a late take off I tried to find how to claim compensation directly myself. Airhelp made it easy and I received my money quickly."

Mike Buckley

19 hours ago

"Easy to apply and compensated within 2 weeks. Excellent service."

Lisa

21 hours ago

Showing our 5 star reviews.

Frequently asked questions

Have more questions? Visit our help page

Airlines can make claiming compensation tricky — delaying or rejecting claims and turning it into a frustrating, time-consuming process.

That’s where we come in. We handle the paperwork, negotiations, and all the hassle, so you don’t have to. Our experts know air passenger rights laws inside and out, maximizing your chances of winning. And we only charge a service fee if we successfully secure your compensation.

Having the right documents makes your claim stronger.

Here's what's essential:

  • Your boarding pass (including any passes for alternative flights)
  • Your booking confirmation email or receipt (as proof of your reservation)

A few useful extras:

  • The reason your flight was disrupted
  • Receipts for extra expenses
  • The arrival time of your flight

Yes! You can claim for friends, family, children, and colleagues. Each person you traveled with could also be eligible for up to £520 compensation — just include them in your claim.

Time limits vary by country, but in most cases, you can claim up to three years after the disruption.

We recommend submitting your claim as soon as possible to avoid missing your window of opportunity.

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More about AirHelp

Check Compensation